STARS CUSTOMER LETTER
In October of 2005 we recognized that Career Training Academy needed a management system; a system that could service the needs of three schools and was expandable. We determined that we needed a system that did not require additional hardware on the premises, did not require a dedicated employee to keep it running, was secure, and had a comprehensive approach to school management. After approximately 9 months of reviewing various systems we found many lacked a comprehensive program that would service admissions through placement.
Some were just clock hour based, some were very costly to implement and maintain, and some required additional hardware and an employee to see they functioned properly.
The STARS system became the answer to our needs, and in addition has the flexibility to retrieve data, through a query system, information not readily available from other systems. All of this was available at a reasonable cost with dedicated support on a daily basis, and a staff accommodating all our needs.
I highly recommend the STARS system to any school that recognizes the need for a comprehensive system that will service your school for many years. Thank you for your help with implementation of the STARS system.
John M. Reddy
President, Career Training Academy
Praise from the people who know us best
“STARS is the best tool kit a school director can have at his or her disposal! Its interactive capabilities help keep all school associated focused on the bigger picture. It provides me with broad oversight of all departmental activities, ease of data retrieval, and the ability to query the system for custom reporting. STARS is unsurpassed.”
Executive Director, Thompson Institute, Chambersburg, PA
“STARS is one of the most user friendly systems I have ever used and the tech support is just out of this world. I dreaded converting to a new system, but Training Masters took the fear out of the change.
They have thought of everything with STARS. It is truly an all in one system. The staff is the top of the line. I don’t know how we got along without them.
Thank you, Training Masters, for bringing us out of the dark ages and for all the support you gave us through the whole process and continue to give us!”
Financial Aid Administrator, Academy of Medical Arts and Business
“STARS is a comprehensive data base that is very easy to work with. This is the one system that I could rely on to provide me with quality, detailed student information. Required reports were a piece of cake. Not only is STARS accommodating to our type of school/business, but so are the people behind its creation. Whenever I needed assistance or had a special request, all I had to do was make a call. I highly recommend STARS to anyone who wants organization, convenience and support. I actually look forward to doing my IPEDS reports. Imagine that!
You truly have a wonderful product and I would recommend it to everyone!!!!!”
Formerly of Thompson Institute, Philadelphia
“As a five-year user of another system, I switched to STARS for its reliability and its admission specific Contact Management features. The transition was seamlessly handled by the STARS team and my department’s productivity has improved. In addition, from a management perspective, the system gives reporting options that better keep me updated on team performance.”
D. Decker – Director
“We have used another campus management system for 20 years. My schools switched to STARS. We love your STARS. Web based, great reports, great training, and super pricing.”
B. Mullen – Campus President
“STARS is extremely user friendly and very easy to navigate. I use STARS on a daily basis and appreciate being able to depend on it enabling me to complete my tasks in a timely manner. Have been using STARS for several years.”
“Over the past 12 months our school transitioned from an in-house school management system that was accurate and comfortable, but disconnected due to the demographics of the infrastructure, to the STARS School Management System. We elected to convert to the STARS web based system because of its affordability and adaptability to our processes that we felt were strong and successful for over 20 years.
It was a big decision to transition from an in-house system that was comfortable and about 98% accurate, and if we were going to grow we knew that we needed to take the step. The staff continually states on a daily basis how pleased they are with the change.
The biggest selling point to us was the ability to customize it for our needs while still having the opportunity to contribute to the future programming improvements and updates necessary to meet the ever changing demands of our regulatory.
For over twenty years, I have worked in the school business and I have had the opportunity to work with multiple school management systems, and I believe that this system is the best one. I base that decision on the ease of using the system, the accuracy of the data, the real time updates, and more importantly the customer service that is exceptional.”
P. Tiderman – Executive Director
“We have been using STARs since June 2011. It was easy to pick up on. STARs has made things easier to communicate and look back at student files in the school. I use STARS to schedule appointments for people to come in, and use the notes section. My job revolves around STARs. I am constantly using the program.”
“STARS has helped improved our attendance!”
“Working as the Financial Aid Administrator for the last 4 years, I find the STARS Calender and Student Packaging a great unit piece to track the process from the first appointment until semester start. Admissions and Financial Aid can enter information and notes that support the student interaction and entire entry process.
I can enter a TASK as my TO DO list, or assign to another party. No need to send e-mails or make phone calls.”
“Career Training Academy (CTA) has been a customer of Training Masters since 2005. We implemented the STARS Campus Management system for all three campuses because it had the flexibility of retrieving data that we needed for our various regulatory reports and student statistics and record-keeping. The query system allows us to customize the information we need.
We have just instituted the Planet GRAD product and are very excited about it. This is an online placement system that connects alumni, employers and upcoming graduates. Employers can post job openings that our grads can access. It also allows graduates to post their resumes and portfolios for employers to view.
Training Masters continually enhances their products and will customize features if needed. We are very pleased with our relationship with Training Masters.”
Carla M. Ryba, Director
“Training Masters/STARS program is easy to use and quickly grasped by new employees trained on its functionality. We are able to contact our support team throughout the day and can rely on their rapid response to our needs.”
M. Clyde, Director of Admission
“Best student tracking system I’ve encountered. It’s user friendly and we get quick responses to questions or concerns. Stars Shines! “
I. Lewis, Instructional Supervisor
I have been using STARS now for 6 years and it is the most user friendly program and is has helped our
school’s admissions procedures run smoothly. I never lose leads and it helps me maintain a constant
contact list set up so that I never lose anyone! The reports are great and help me keep updated on our
school’s most important subjects!
J. Vignon, Admissions – Career Training Academy