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FAQs

Frequently Asked Questions: (Click to see the answers)

 

Does STARS support my compliance reporting requirements?

  • Yes!  STARS has many reports that provide information in the format requested by regulatory groups.  Required reports like IPEDS are accurately completed in seconds. 

 
I am planning to apply for accreditation and Title IV eligibility. How will STARS help me in the process?

  • It is important to have a master school management system implemented prior to the start of your application process.  
  • All of your reports will be current and accurate for the process. STARS provides the information you will need quickly and easily.
  • As former school owners, our knowledge and experience combined with the comprehensiveness of STARS, support the various stages of the application process.

 
How can STARS help me improve my school’s performance?

  • Using specific STARS reports, the campus director can identify trends and concerns in order to address them immediately.
  • The school managers work more closely together using STARS to improve all areas of school operations.
  • As former school owners, the STARS team provides best practices and success tips using STARS. 

 
Does STARS have an online application/auto-enrollment feature?

  • Yes!  STARS designed this feature so schools can create or customize their own application.  It is easy to use! 

What is the pricing structure for STARS?

  • Pricing for STARS is structured to accommodate small and large schools.  It is variable based upon active student population, or monthly flat-rate options.
  • A one-time implementation fee covers setup, data migration and training.
  • There are no other fees unless a specific customization is requested.
  • There are no fees for new features or system upgrades, unlike other school management systems. 

 
Will we be forced to pay upgrade fees and migrate data to a new version of the software from time-to-time?

  • Never!

 
What are the top three factors that make STARS the best system available?

  • No other system has comparable reliability, security and speed 
  • Versatile reporting capabilities 

 
Why should I choose STARS?

  • In addition to being the best system available, clients receive personalized attention from our competent, caring team.  We take pride in seeing our client schools succeed!

What kind of support does STARS provide?

  • The STARS team provides comprehensive training to ensure the school staff uses the system effectively.  
  • STARS provides access to training videos and a system manual.
  • All users have access to the STARS help desk to report any concerns or needs.
  • Every member of the STARS team is available to offer assistance.

 
How does STARS assist with any unique reporting requirements?

  • STARS offers a query tool that allows development or modifications to existing reports.  As long as the data is in STARS, a report can be created!

How is STARS training structured?

  • Depending on the usage areas needed for your school, sessions include admissions, education, finances/financial aid and placement.
  • Training is an online, interactive process where participants attend the session and receive adequate time to complete tasks that establish familiarity and competence.

 
Can the financial aid system be uploaded/downloaded/transferred into our QuickBooks?

  • Yes, STARS has an integration with QuickBooks that transfers the student financial data.  

 
How does STARS handle multiple campuses?

  • STARS is a great fit for multiple campuses! Each school is a separate entity within STARS which allows seamless integration for consolidated data.

 
How is data in my current system converted into STARS?

 
How does STARS determine what new features to add?

  • The STARS roadmap for new development is industry and client driven. 

 
How will STARS support my admissions process?

  • STARS can integrate with your website or third-party websites for lead inquiries
  • There are multiple communication options to help stay in contact with prospective students
  • STARS auto-enrollment tool provides a fast and easy application process
  • STARS helps ensure that all documents are collected as students start school